Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into Stumbli's Terms of Service. Unless otherwise stated, defined terms in this AUP have the same meaning as provided in the Terms of Service. Stumbli may modify this AUP at any time without notice.

The Services provided by Stumbli may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Services. Stumbli reserves the right to refuse service to anyone at our sole discretion. Any material or conduct that in our judgment violates this AUP in any manner may result in suspension or termination of the Services or removal of content with or without notice.

Failure to respond to a communication from our abuse department within the specified time period in our communication to you may result in the suspension or termination of the Services.

A. Prohibited Uses

  • You may not directly or indirectly use the Services in connection with any of the following, as determined in Stumbli's sole discretion:

    • You may not use the Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject Stumbli to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:

      • Disclosing sensitive personal information about others;

      • Storing personal or sensitive information, including without limitation.

      • Phishing or engaging in identity theft;

      • Distributing computer viruses, worms, Trojan horses or other malicious code;

      • Promoting or facilitating prostitution or sex trafficking;

      • Hosting ponzi or pyramid schemes, or websites that engage in unlawful or deceptive marketing practices;

      • Hosting, distributing or linking to child sexual abuse material (CSAM) or content that is harmful to minors (CSAM will be suspended immediately without notice and reported to law enforcement or the National Center for Missing and Exploited Children);

      • Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications (including without limitation, promotion, marketing, or sale of prescription medications without a valid prescription);

      • Gambling;

      • Promoting or facilitating violence or terrorist activities; or

      • Infringing the intellectual property or other proprietary rights of others.

    • Excessive Use of Resources or Network Abuse

      You may not consume excessive amounts of server or network resources or use the Services in any way which results in server performance issues or which interrupts service for other customers. Prohibited activities that contribute to excessive use, include without limitation:

      • Hosting or linking to an anonymous proxy server;

      • Operating a file sharing site;

      • Hosting scripts or processes that adversely impact our systems; or

      • Utilizing software that interfaces with an Internet Relay Chat (IRC) network. 

    • Unauthorized System Access

      You may not directly or indirectly use the Services to gain access to any network or system without permission, including without limitation

      • Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures;

      • Attacking other networks (e.g., utilizing botnets or other means to launch Denial of Service (DoS) or other attacks);

      • Intercepting or monitoring data without permission; or

      • Using any deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or other automatic device, program, algorithm or methodology, to use, access, copy, index, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of Stumbli's website or servers for any unauthorized purpose.

    • Storage of Backups

      You may not use your hosting account as a backup solution. Our Services are designed to host your website only and may not be used as a data repository. Stumbli reserves the right to remove backups from your hosting account with or without notice. 

    • Zero Tolerance Spam Policy

      • Any user account which causes or results in our IP space being blacklisted will be immediately suspended and/or terminated.

      • Forging or misrepresenting message headers is prohibited.

      • Websites advertised via spam (i.e. "Spamvertised") may not be hosted on our servers.

      • You may not use the Services to sell contact lists or send email to any purchased lists (i.e. “Safe Lists”).

      • You may not use the Services to send spam or bulk unsolicited messages. We may terminate with or without notice the account of any user who sends spam.

B. Enforcement

    • Your Services may be suspended or terminated with or without notice upon any violation of this AUP. Any violations may result in the immediate suspension or termination of your account.

    • Stumbli reserves the right to disable or remove any content which is prohibited by this AUP, including to prevent harm to others or to Stumbli or the Services, as determined in Stumbli's sole discretion.

    • Violations will be reported to law enforcement as determined by Stumbli in its sole discretion.

    • A failure to respond to an email from our abuse team within forty-eight (48) hours, or as otherwise specified in the communication to you, may result in the suspension or termination of your Services.

    • Websites hosted on Stumbli's servers in the U.S. are generally governed by U.S. law or Pakistan. As a web host, Stumbli is not the publisher of user generated content and we are not in a position to investigate the veracity of individual defamation claims. Rather, we rely on the legal system and courts to determine whether or not material is defamatory. In any case in which a court of competent jurisdiction, as determined in Stumbli's sole discretion, orders material to be removed, Stumbli will disable access to such material.

    • Notwithstanding the foregoing, Stumbli users are responsible for using the Services in compliance with applicable laws in their jurisdiction, including without limitation, any laws relating to defamation, unsolicited emails, spamming, privacy, obscenity, and intellectual property infringement. Stumbli reserves the right to take local legal considerations into account and to respond accordingly in Stumbli's sole discretion.

    • Enforcement of this AUP is at Stumbli's sole discretion.

Using a shared account as a backup/storage device.

You may not use a shared hosting account as a backup/storage device with the exception of one cPanel backup of the same account. Please do not take backups of your backups.

Unacceptable Material

Stumbli, has a zero tolerance policy in effect for adult content. We do not allow any content considered "adult material" on our servers. This includes any type of media that may contain nudity, partial nudity, or anything else of adult nature determined in Stumbli's sole discretion. Violators of this policy will be immediately terminated without a refund. Additional prohibited content is outlined below:

Unacceptable material on our servers include without limitation:

  • Topsites
  • Any website related to Cannabis, CBD is strictly forbidden.
  • IRC Scripts/Bots
  • IRCD (irc servers)
  • Proxy Scripts/Anonymizers
  • Image Hosting Scripts (similar to Photobucket or Tinypic)
  • AutoSurf/PTC/PTS/PPC sites
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Banner-Ad services (commercial banner ad rotation)
  • File Dump/Mirror Scripts (similar to rapidshare)
  • Commercial Audio Streaming (more than one or two streams)
  • Escrow/Bank Debentures
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery/Gambling Sites
  • MUDs/RPGs/PBBGs
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Mailer Pro
  • Push button mail scripts
  • Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
  • Tell A Friend Scripts
  • Anonymous or Bulk SMS Gateways
  • Bitcoin Miners
  • PayDay Loan Sites (including any site related to PayDay loans, PayDay loan affiliate progams, etc)
  • Hacking, phishing, spamming, scamming, identity theft, fraud, forgery, deception, virus or malware distribution, network attacks, and interference with any other user’s use of the Services.
  • The unauthorized access, monitoring, collection, or use of data, systems or networks.
  • Transmitting, distributing or storing illegal or fraudulent information or material or information or material that will infringe or otherwise violate any privacy, intellectual property, publicity or other personal rights including, any copyright, patent, trademark, trade secret or other proprietary right.
  • Engaging in offensive activities such as harassment or transmitting or distributing content that is inappropriate, obscene, defamatory, threatening, abusive, that advocates violence, or that violates a law, regulation, or public policy.

In addition, you and your Users must comply with all applicable laws, rules and regulations related to your use of the Services, specifically including data protection and privacy laws, as well as laws relating to unsolicited commercial electronic messages.

Child Pornography Prohibited.

Content that is potentially harmful to minors, as determined in Stumbli sole discretion, is strictly forbidden, including but not limited to, child pornography or content perceived to be child pornography. Any website found to host child pornography or linking to child pornography will be suspended immediately without notice.

Other Prohibited Content.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our Terms of Service or this AUP in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Unacceptable Resource Usage

You may not:

Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.

Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.

Run any software that interfaces with an IRC (Internet Relay Chat) network.

Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.

Participate in any file-sharing/peer-to-peer activities

Run any gaming servers such as counter-strike, half-life, battlefield1942, etc.

Run cron entries with intervals of less than fifteen (15) minutes.

Run any MySQL queries longer than fifteen (15) seconds. MySQL tables should be indexed appropriately.

Include the local file rather than the URL when using PHP, include functions for including a local file. Instead of including "http://yourdomain.com/include.php"), use "include.php".

Force html to handle server-side code (like php and shtml) to help reduce usage.

INODES.

The use of more than two hundred and fifty thousand (250,000) inodes on any shared or reseller account may result in a warning, and if no action is taken to reduce the excessive use of inodes, your account may be suspended. If an account exceeds one hundred thousand (100,000) inodes it will be automatically removed from our backup system to avoid over-usage, however, databases will still be backed up as a courtesy in our sole discretion. Every file (i.e. a webpage, image file, email, etc.) on your account uses up one (1) inode.

User accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes is typically due to Users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past an acceptable amount of inodes. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: ":fail: No such user here".

Zero Tolerance Spam Policy

We take a zero tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists," purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.

Websites advertised via spam (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Stumbli reserves the right to require changes or disable as necessary, any website, account, database, or other component that does not comply with our policies, or to make any such modifications in an emergency that we deem necessary at our sole discretion.

Stumbli reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee or any charges incurred for blacklist removal at our sole discretion.

Stumbli Rights

Stumbli reserves the right at all times to investigate any actual, suspected, or alleged violations of this AUP. You shall reasonably cooperate with Stumbli in investigating and correcting any actual or alleged breach of this AUP by yourself of any User. Stumbli further reserves the right to cooperate with legal authorities and third parties in investigating any alleged violations of this AUP, including disclosing the identity of any User that Stumbli believes is responsible for such violation. Stumbli may implement technical mechanisms to prevent AUP violations.

Nothing in this AUP shall limit Stumbli rights and remedies at law or in equity that may be available.

Reporting Violations

To report a violation of Stumbli's AUP, please email abuse@stumbli.com. To report an infringement of intellectual property or other proprietary rights, please email legal@stumbli.com

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